Original topic:

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(Topic created on: 02-01-2024 06:19 PM)
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GalaxyA31A31
Active Level 4
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Galaxy A
But I have another problem. When I formatted a device, it did not receive the update for the year 2023 from 2023, and after I formatted the device, it became 2022. 



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3 Comments
Samsung_specialist
Community Manager
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Galaxy A

Please send the device's model code.

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GalaxyA31A31
Active Level 4
Galaxy A
Why
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Samsung_specialist
Community Manager
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Galaxy A

So we can check from our end.

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