Original topic:

unable to register fingerprints after software update

(Topic created on: 11-30-2019 04:33 PM)
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SamsungFans
Beginner Level 2
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Galaxy A
Today I downloaded the system update which mentioned that this update would improve the fingerprint recognition. For better results delete the fingerprint and re register.
After installing the update and deleting the fingerprint, it just doesn't let me register the fingerprint. It starts at 0% and then stops.
2 Comments
Comsup
Active Level 7
Galaxy A
factory reset the device and than initialize the device
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Aashish
Expert Level 4
Galaxy A
Try removing screen protector.
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