Original topic:

too slow charge in A50

(Topic created on: 05-26-2020 08:28 PM)
205 Views
KDdesai
Active Level 8
Options
Galaxy A
After the 150MB the fast charging is worst just 15% charge in 1 hours 
 What the hell plzz Samsung fix it
8 Comments
likhith
Active Level 3
Galaxy A
I'm also facing this issue.
likhith
Active Level 3
Galaxy A
problem resolved..!
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Ashleyy
Active Level 6
Galaxy A
charge your phone at some cool place, slow charging is due to summer days.
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Beingvishal
Active Level 5
Galaxy A
but no other phones are charge that slow even my Samsung Galaxy a50s charges only 10 to 20% in an hour
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ajith0544
Active Level 8
Galaxy A
mostly u see this type of issue in Samsung. so better option is charge ur mobile in AC room(if available) or charge definitely in morning hours
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KDdesai
Active Level 8
Galaxy A
but before this update i don't have this issue so, there's no matter of temperature now
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yogeshkurdiya
Active Level 2
Galaxy A
I also have same issue
Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

 

2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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