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01-13-2020 07:24 PM in
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01-13-2020 07:31 PM (Last edited 01-13-2020 07:31 PM ) in
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01-13-2020 07:41 PM in
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01-13-2020 09:50 PM in
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01-13-2020 10:50 PM in
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01-14-2020 10:32 AM in
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01-15-2020 11:26 AM in
Galaxy AHi there,
Please ensure that the auto restart option is disable, check it via- Settings > device care > tap on 3 dots > auto restart > if enable kindly disable it.
If issue still exists also perform the below-mentioned step:
1- Check the mentioned issue in safe mode.
For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).
Regards,
Team Samsung Members.
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01-17-2020 09:58 AM (Last edited 01-17-2020 09:58 AM ) in
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01-29-2020 07:54 AM in
Galaxy A