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04-13-2020 06:57 AM (Last edited 04-25-2020 01:24 AM ) in
Galaxy A- Mark as New
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04-13-2020 07:41 AM in
Galaxy A- Mark as New
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04-13-2020 07:43 AM in
Galaxy A- Mark as New
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04-13-2020 11:31 AM in
Galaxy A- Mark as New
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04-13-2020 12:17 PM in
Galaxy A1. Switch Off the Auto Brightness Setting.
2. Uninstall the Apps that Draining Battery
3. Turn Off Unimportant Notifications
4. Keep Your Phone More Than 40% Charged.
5. Disable Connections Manually on Android.
6. Shorten the Screen Timeout on Android.
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04-13-2020 07:29 PM in
Galaxy A- Mark as New
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04-24-2020 05:52 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device:
- Turn off Wi-Fi, GPS, Bluetooth etc.: Swipe the notification panel>Turn off Wi-Fi, Bluetooth, and other connectivity features when not using them.
- Usage of mobile phone when charging: We recommend you to avoid usage of mobile phone while charging.
For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
Battery related Concern: For more information, you can also follow given link:
https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application> send feedback > error report/ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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04-27-2020 02:23 PM in
Galaxy AUpdated mine on 27/04/2020
Now it heats up like never before. Exactly as you said without any significant usage.
Tried chache wipe, checked out battery app usage, no new apps installed
SM-A505FM
Firmaware A505FXXU4BTC3
Kernel 4.14.62-18098116
Build QP1A.190711.20.A505FXXU4BTC3
SW SAOMC_SM-A505FM_OXN_SKZ_QQ_0004