Original topic:

too much bettery drain and heating issue after android 10 update in a50s

(Topic created on: 04-13-2020 06:57 AM)
268 Views
akashmul
Active Level 1
Options
Galaxy A
After android 10 update on A50s the performance of the phone become worst... bettery run for 6 hours max ...heat stared on 2 min phone call....very bad update..and samsung has also taken back that update in 3 hours but u have installed it now what to do????
7 Comments
Ryan3112003
Active Level 4
Galaxy A
hello,can you send me your batteryusage
0 Likes
Ryan3112003
Active Level 4
Galaxy A
or shall we discuss this problem in Instagram my id is ryanmasq
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akashmul
Active Level 1
Galaxy A
at 41% normal stand by time shows only 5 hours
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Ařpît
Expert Level 2
Galaxy A
6 Common Tips to Fix Android Battery Drains Too Fast Issue
1. Switch Off the Auto Brightness Setting.
2. Uninstall the Apps that Draining Battery
3. Turn Off Unimportant Notifications
4. Keep Your Phone More Than 40% Charged.
5. Disable Connections Manually on Android.
6. Shorten the Screen Timeout on Android.
0 Likes
Preetham1
Active Level 6
Galaxy A
Don't use lock screen stories it drains lot of battery and check battery usage and put unwanted apps to sleep.
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cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

  1. Turn off Wi-Fi, GPS, Bluetooth etc.: Swipe the notification panel>Turn off Wi-Fi, Bluetooth, and other connectivity features when not using them.
  2. Usage of mobile phone when charging: We recommend you to avoid usage of mobile phone while charging.

 

For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

Battery related Concern: For more information, you can also follow given link:

https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application> send feedback > error report/ask questions). 

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
myevdokimov
Beginner Level 4
Galaxy A

Updated mine on 27/04/2020

Now it heats up like never before. Exactly as you said without any significant usage. 

Tried chache wipe, checked out battery app usage, no new apps installed

SM-A505FM

Firmaware A505FXXU4BTC3

Kernel 4.14.62-18098116

Build QP1A.190711.20.A505FXXU4BTC3

SW SAOMC_SM-A505FM_OXN_SKZ_QQ_0004