I was a die hard fan of samsung mobile till this april. Since 2012 I'm using samsung phones only and I'm suggesting samsung to my friends and relatives. Now it is the time to change.
I'm a middle class man working on a home appliances outlet. On selling tv refrigerator oven I was pushing samsung to my customers (even some of them asking for different brands I convert their mind to samsung).
How can I lie to somebody Samsung's customer support is good when it's really not.
I think samsung know the dirty politics in india.
Give support to premium customers and some random budgets and just shut all mouths
I'm coming to my problem I have purchased a midrange phone a6plus (there was other brands cheaper than this and higher features but the only reason is I'm a samsung lover and also I've not that plenty of money to by Samsung's flagship)
Every time I'm stuck on an older version of android
I bought this phone on oreo version and got updated to pie on april but 3 months later android 10 got released.
I'm checking members app software update in menu and sammobile site like opening fridge for update related news.
Now I'm studied that word your phone is upto date.
I know some promoters will reply "wait bro it willcome". You dont need to tell that because I know android 10 may come to my device but sadly I definitely be behind of time my phone will run android 10 when other brands and Samsung's premium phones running on android 11
In brief I've been forced to stick on older software
But I've no complaint to any one that's my mistake that I love samsung
So now onwards I will look other brands and I won't support samsung any more in my shop too.
And dont tell me about pandemic and lock down
Because there is no logic. If they pause update in all regions (lock down is in almost every countries)
And IT was open for work from home and later got exeption from lock down. If they dont give update in all countries or other brands can't give update in india there was a logic on Samsung's lockdown dialog
Thank you
No need a reply from admins
And I'm sorry in some debates happened in same app I was supporting samsung and I was saying samsung is good I'm sorry about that that was my mistake sorry sorry sorry
