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Original topic:

steps not counting in Samsung health in A 51

(Topic created on: 02-13-2021 11:07 PM)
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Surjakanta
Beginner Level 5
Options
Galaxy A
In the A51 the steps in the samsung health isn't counting and it always set to 0 ( zero ) and till yesterday it worked but today its not working  so what to do 

1 Solution


Accepted Solutions
Solution
Galaxy A
please check your gps signal and then try again
and you can try to clear the app cache etc
otherwise give Samsung a feedback about it via help in members app

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4 Comments
Solution
Galaxy A
please check your gps signal and then try again
and you can try to clear the app cache etc
otherwise give Samsung a feedback about it via help in members app
Surjakanta
Beginner Level 5
Galaxy A
okay i will try about it
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Shyl1
Active Level 6
Galaxy A
You have to turn on step count.
0 Likes
ØMSūbhâsh
Active Level 9
Galaxy A
enable step count in setting otherwise clear cache then clear data. and try again

Screenshot_20210214-095913_Samsung Health.jpg

Screenshot_20210214-095904_Samsung Health.jpg

Screenshot_20210214-095854_Samsung Health.jpg

Screenshot_20210214-095845_Samsung Health.jpg

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