Beginner Level 2
After android 10 update on galaxy a50 I started facing issue. Speaker phone turns on automatically during call, even if you have connected the Bluetooth headphones as well. Please suggest the solution to this problem. 
6 Comments

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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which application cache needs to be cleared ? can you explicitly mention that pls. I use S10 plus and have the same issue
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Team,
I tried cleaning the caches for Samsung internet and still i face the same issie
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Active Level 1
which application cache needs to be cleared ? can you explicitly mention that pls. I use S10 plus and have the same issue
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Beginner Level 2
did u get the solution for this..?
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Beginner Level 2
No solution till date. Really pathetic
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