speaker phone turn on automatically

[Mukeshtalks]

After android 10 update on galaxy a50 I started facing issue. Speaker phone turns on automatically during call, even if you have connected the Bluetooth headphones as well. Please suggest the solution to this problem. 

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[AbdulbashaGalaxy]

which application cache needs to be cleared ? can you explicitly mention that pls. I use S10 plus and have the same issue

[AbdulbashaGalaxy]

Team,
I tried cleaning the caches for Samsung internet and still i face the same issie

[AbdulbashaGalaxy]

which application cache needs to be cleared ? can you explicitly mention that pls. I use S10 plus and have the same issue

[Arksirga]

did u get the solution for this..?

[Mukeshtalks]

No solution till date. Really pathetic

[Justthename]

Even i m also facinf the same issue. Its very disturbing and annoying noise all of a sudden in b/n a call. Its very frequent almost happens for each and every call. Request Samsung to address with high priority please.