rt017rajat
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02-12-2021 08:56 AM in
Galaxy A
After the January security patch 2021 update... I feel like my mobile is very slow.....its taking time to open application's, receiving delay messages... Samsung A30 users do u feel the same?
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Ehsank
Expert Level 5
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02-12-2021 10:37 AM in
Galaxy A
try these steps
A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
(Connect with type C cable and connect withpc/laptop/type C earphone only for Android 11 )
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
C. Go to settings >general Management >reset>reset settings.
A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
(Connect with type C cable and connect withpc/laptop/type C earphone only for Android 11 )
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
C. Go to settings >general Management >reset>reset settings.
Samsung_Support 1
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02-15-2021 08:07 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support