Original topic:

smart view casting problem

(Topic created on: 06-20-2021 11:41 AM)
145 Views
Mahfuzur66
Beginner Level 4
Options
Galaxy A
After android 11 update based on one ui 3.1....my galaxy a31 doesn't casting or rather can't find my android tv to cast,,,,other app and youtube is fine to cast on tv but phones built-in casting app smart view not working at all....how to solve this problem...is there anyone having the same problem?? 
2 Comments
Galaxy A
Use Google Home
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support