Original topic:

services is not mentally satisfied SR# RZ8NB1JQH5L

(Topic created on: 01-28-2021 09:08 PM)
MANVEER31
Active Level 1
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Galaxy A
I took a new Samsung phone A 51 which came in 3 days charging issue - "Battery temperature too high" They gave me the phone repair and did not change the phone. I made a mistake buying Samsung mobile.
7 Comments
Mohitkota
Active Level 6
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Galaxy A
where did you buy
if online get return this product may they sent you damaged one
MANVEER31
Active Level 1
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Galaxy A
purchased from samsung store
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Mohitkota
Active Level 6
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Galaxy A
wait for some days might it function good again ..never loose hope samsung products are good 😌
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Galaxy A
Its not always necessary that they will completely change the phone, thwy might change some faulty parts. If your phone is working fine, then its good. Enjoy.
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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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MANVEER31
Active Level 1
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Galaxy A
I'm decided next time , not buying any samsung product in life.. bad customer support
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MANVEER31
Active Level 1
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Galaxy A
my bad Experience in samsung product

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