Highlighted
Active Level 8

Hi there,

 

To resolve the issue please follow the below mentioned steps:

>Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->Proximity Sensor).

>Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.

>Check the issue in the safe mode.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

Reply
Loading...