secure folder

[joooo91]

Once I added new pic to secure folder , it deleted without my permission,  why????

[joooo91]

from gallery >move to secure folder > put my password, then I open secure folder to be ensure and I founded there once go back and I open secure folder again I didn't found pic

[takyny]

hello, please I have the advertisement displayed on my keyboard I can not even write anymore please help me

[MohammedSijah]

Could you please attach your screenshots

[takyny]

Is not possible to take

[MohammedSijah]

Which keyboard you use?

[takyny]

Statut of my keyboard

[MohammedSijah]

Goto Settings > General management > Keyboard list and default > Default keyboard > Samsung keyboard.
Also turn off unwanted keyboards.

[MohammedSijah]

Please try this, Goto > Settings > Battery and Device care > Memory > Clean.
Then press and hold power button and volume down for 10 seconds (till the phone turn OFF and turn ON again - just a restart)

[joooo91]

still same issue

[MohammedSijah]

Please take a picture with camera and move it once more to secure folder. Check what happens.