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Original topic:

secure folder

(Topic created on: 07-20-2021 01:20 PM)
joooo91
Active Level 1
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Galaxy A
Once I added new pic to secure folder , it deleted without my permission,  why????
21 Comments
MohammedSijah
Expert Level 1
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Galaxy A
Are you able to locate the file in the secure folder recycle bin?
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joooo91
Active Level 1
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Galaxy A
how?
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MohammedSijah
Expert Level 1
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Galaxy A
Where do you find your files missing from? Anyway, please refresh secure folder. Goto Settings > Apps > Secure folder > Tap "Force stop". Then tap, Storage > Clear Cache > Clear Data.
Hope this solves your issue. Thanks.
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joooo91
Active Level 1
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Galaxy A
thanks alot
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joooo91
Active Level 1
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Galaxy A
secure folder gallery
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MohammedSijah
Expert Level 1
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Galaxy A
Okay, Open secure folder gallery > tap the menu button (three lines) > then tap recycle bin. Select your file and tap restore. Thank you.
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joooo91
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Galaxy A
thanks but it's not shown in recycle bin , I don't know if it deleted or hidden
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MohammedSijah
Expert Level 1
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Galaxy A
May I know how did you add your pic to secure folder?
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joooo91
Active Level 1
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Galaxy A
from gallery >move to secure folder > put my password, then I open secure folder to be ensure and I founded there once go back and I open secure folder again I didn't found pic