Original topic:

screen blinking issue in dark mode

(Topic created on: 08-02-2020 07:53 AM)
367 Views
Abhisheksingh
Active Level 6
Options
Galaxy A
Today i faced a new problem in my galaxy a50S which is screen blinking mostly seen while using device in dark mode. After disabling this it automatically solved. Please solve this issue as soon as possible. 
3 Comments
Masud004
Active Level 1
Galaxy A
same here!!
Dinesha50s
Beginner Level 3
Galaxy A
iam also facing the issue
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To resolve "display" issue kindly follow the given below steps:

1) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with the Video or Screen-shots. This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes