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11-22-2019 11:27 AM in
Galaxy A- Mark as New
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11-22-2019 12:23 PM in
Galaxy A- Mark as New
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11-22-2019 02:48 PM in
Galaxy ACan you tell me What software version has the problem? Ask to see the latest software images in order to have the system check for corrections.
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11-22-2019 02:49 PM in
Galaxy ACan you tell me What software version has the problem? Ask to see the latest software images in order to have the system check for corrections.
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11-25-2019 07:09 PM in
Galaxy A- Mark as New
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12-04-2019 08:33 PM in
Galaxy AHi there,
Kindly follow the mentioned steps to resolve the issue in your device.
- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
- Check by trying different modes of camera.
- Reset the Camera (From the Camera Setting).
- Software update via FOTA or SMART Tool.
We can guide you further if the issue persists after performing the specified steps.
Regards,
Team Samsung Members