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Beginner Level 2

My phone had been restart for no reason this few week and today it suddenly hang and cant turn on anymore,and i cant even charge already. Before the phone suddenly off it show come glitch and greebscreen.anyone facing the same problem?

3 Comments
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Have you tried doing a factory reset or running your phone in Safe mode?
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Expert Level 5
did you download any app recently?
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Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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