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07-04-2020 05:02 PM in
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07-04-2020 06:10 PM (Last edited 07-04-2020 06:10 PM ) in
Galaxy ASome third party app and background running apps or using your phone while charging might be over heating your device. The best temperature to charge your phone is between 10° and 40°. Check the below screen shot for further reference.Do let me know if this solution worked for you.
Thank you
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07-04-2020 06:51 PM in
Galaxy Ahow can i solve the problem..?
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07-04-2020 06:55 PM in
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07-04-2020 08:42 PM in
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07-07-2020 09:47 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support