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Beginner Level 3
After the latest security patch update of January I'm facing lots of problem in my handset network issue,mobile hang....network not stable while using both 4g on...
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Active Level 6
no issue found
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Active Level 5
no issue on my phone
everything is fine
check with your operator
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Beginner Level 3
but I'm facing it...network not stable...while using both 4g dual sim on...
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Active Level 5
Go to samsung service centre then
posting here will not solve it
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Active Level 8
it's normal for Samsung
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Active Level 7
No issues for me as well.
as far your issue
1. Try device care to remove junk files and free up space for hanging issue.
2. Reset network settings for network issue.
I can't guarantee that the problem would be solved but it can definitely be improved.
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Active Level 6
kon kehta Hai Samsung lo
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Active Level 8

Hi there,

 

Please perform the following steps:
Hanging Issue:

>Free some internal memory (If occupied more than 80%) (Settings > Device Care or Device Maintenance > Storage)
> Stop the background running app (Tap on the left soft key and close all the running apps).
>Check for the latest device O/S (Scroll down Notification panel >Settings >Software Update >Download updates manually).

Network Issue:

1) Check Network mode and set it to Auto Connect. (Settings  >  Connections >  Mobile Network >  Network mode >  Select LTE/3G/2G auto connect)

2) Search for the Network Manually by the steps as mentioned:

Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search. 

3) Check via another SIM card in the device.

4) Reset network settings (Settings > General Management > Reset > Reset network settings).

Note: Kindly once coordinate with the network service provider,

If still issue persists, kindly visit nearest service center for physical inspection of your device. Service center personnel will provide you the further resolution.
Follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

 

Regards,
Team Samsung Members

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Beginner Level 2

Battery drain

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