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12-04-2020 01:50 PM in
Galaxy ASolved! Go to Solution.
2 Solutions
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12-04-2020 04:37 PM in
Galaxy AHi reper25
Please try the following troubleshooting steps :
1. Please go to settings>> general management>> reset >> reset settings
2. Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Software Update>> Storage>> Clear Cache.
3. Then please perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds.
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12-07-2020 01:41 PM in
Galaxy AHi reper25
Please take the device to the service center for an assessment. To locate a service center near you please visit the link below:
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12-04-2020 04:37 PM in
Galaxy AHi reper25
Please try the following troubleshooting steps :
1. Please go to settings>> general management>> reset >> reset settings
2. Please go to Settings>>Apps>> Tap on the 3 dots on the top right corner>>Show System Apps>> Software Update>> Storage>> Clear Cache.
3. Then please perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds.
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12-05-2020 06:12 PM in
Galaxy A- Mark as New
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12-05-2020 06:11 PM in
Galaxy A- Mark as New
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12-07-2020 01:41 PM in
Galaxy AHi reper25
Please take the device to the service center for an assessment. To locate a service center near you please visit the link below:
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12-22-2020 02:04 PM in
Galaxy A