Beginner Level 2
My samsung a31 back camera is always showing blurry image, it was when switched to wide angle camera. This issue was from day 1 purchase. Is it hardware problem or software problem.
Active Level 4
I think it is Software issue,

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:


* Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.


* Reset camera settings
Camera > Settings > Reset settings > Reset.


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support