Original topic:

samsung a30

(Topic created on: 03-25-2021 06:45 PM)
222 Views
ooop4
Active Level 1
Options
Galaxy A
Plzz correct my back camera model is samsung a30 . Being blurred from 2 months plzzz corrext this as soon as possible

7 Comments
abdulkaif
Active Level 4
Galaxy A
Visit service center.
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ooop4
Active Level 1
Galaxy A
plzz give me another idea if you have
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Ehsank
Expert Level 5
Galaxy A
Try these steps once and if not solved then send feedback as mentioned in last
1. open camera >Settings >reset settings
2. long press on camera icon >app info (ibutton) >storage >clear cache and data
3. You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201110-145908_Samsung Members_63169.jpg

Screenshot_20201223-115720_Samsung Members_65434.jpg

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Kenzen
Expert Level 5
Galaxy A
1.Try clearing the cache of the mobile camera app.. To do that go to settings » Apps » Camera » Storage » Clear cache..
2.Also try cleaning the back camera if it's dirty.. etc it might cause blur to the pictures you take..
3.If the problem is not still solved then wait for the next patch update as it may fix the problem/ or you can visit the nearest service center.
Thank you.
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ooop4
Active Level 1
Galaxy A
je try krlia hai kuch ni hua
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Galaxy A
Hi , this problem is there almost 1.5 years , why u didn't resolve even in One UI3.1 update also. What I have notices is after updating One UI3.1the main camera work few times and again started blur. Please find the bug and solve it. This single probem leads to leave samsung and move to other brand because main camera used to scan qr and do payment in many places.
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