Original topic:

samsung A80 update did today 03/04/2021 after Phone app not working :::: Android 11 Ui 3.1

(Topic created on: 04-10-2021 06:20 PM)
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Dkarande8
Active Level 1
Options
Galaxy A

call starting with late 10-15 sec after cutting the call also taking 20-25 seconds moreover the call is getting hung up automatically. serious issue in update. quick resolve i have too many work with my mobiles.

serious update issue...... no getting proper calls.... i did factory too reset my data has lost. 

 

Calling issue 10-15 seconds attending issues and after call cut 20-25 seconds are continues working

10 Comments
Malhotra  S22
Active Level 8
Galaxy A

The update had been interrupted brother or else?

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Dkarande8
Active Level 1
Galaxy A
How to chance for interrupt in update. if mobile battery charged 90% and installing updates also gathering 100%.

I have only issue's regarding phone call establish taking 10 to 15 second after I receive the call.
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Galaxy A
Solution for the issue in *SM-A80 After update of UI 3 Calling Issue.*

Accpect my solution if working

```Uninstall 3rd Party Application```

*Setting Reset (30 % Work) No Data Loss Take backup precaution*
 Go to Setting
 Account
 Reset All Setting.

*Wipe Cache Partitions (60 % Work) No Data Loss Take backup precaution*
 Turn Off Your Handset(directly or Power + Volume Down)
 Connect with Earphone or USB (Connected with PC/Laptop)
 Hold Power & Volume UP Until recovery mode screen
 Select Wipe Cache Partitions
 Once completed, Select Reboot

*Repair App (80 % Work) No Data Loss Take backup precaution*
 Follow Steps for Wipe Cache Partitions (Until recovery mode screen)
 Select Repair App
 Once completed, Select Reboot

*Factory Reset (90 % Work) Data Loss*
 Take Back-up your Handset using Smart Switch with your PC/ Laptop
 Follow Step for Wipe Cache Partition (Until Recovery Screen)
 Select Factory Reset
 It will erase entire data of your handset.

**If nothing works, please visit Customer Care or Flash your Handset with yours Risk.***
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Dkarande8
Active Level 1
Galaxy A
It is not a solution did all things....
In android 11 ui 3.1 there is phone setting some bug that's not to be recovered.


Samsung Company should reprogram phone app
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Galaxy A
Its working for the my mobile and some more A80 device too
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Dkarande8
Active Level 1
Galaxy A
I already given the remote my mobile samsung support. They also not found results..... this basic things of clear cache and safe mode thing already done...... In safe mode also incoming calling also late 10 to 15 seconds late..... This error we got from updates

Screenshot_20210407-153628_Call.jpg

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Dkarande8
Active Level 1
Galaxy A
After the update on 03/04/2021 android 11 ui. 3.1

Incoming call after attend it hangs up and establishments of calls takes 10 to 15 second for incoming calls only.
If someone trying to call me and i attend the call he don't get my voice 10 seconds then he cut the call and did return call to me 3-04 times it happen regularly.

Due to this call intermittent service. i get mentally imbalance.
0 Likes
Galaxy A
Start updating your mobile... we received the fix

Screenshot_20210410-175735_Software update_8861.jpg

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