replacement of phone under warrenty

[harisankar95]

My galaxy A51 ( 3 month old) stoped working today after the update of october yeterday, anybody please help me to know weather i can replace my phone with a new phone through samsung

[Abhisheksingh · Accepted solution]

No you don't get replacement only get repair at Samsung service center free of cost if your device is not damaged by liquid.

[harisankar95]

thanks bro, when i connect with the samsung customer care the guy there said they will provide a coupon of the price i had paid for the phone, so i can get another one but he was not certain of that a why i posted here

[dj9494]

did the person asked you to visit service center???

[Ehsank]

visit service centre they will first check ur mobile and then decide

[harisankar95]

i called the service centre near me, they give me a slot on this monday and informed that replacement is possible pnly within 14 days of purchase

[tx09 · Accepted solution]

you can't replace but get it repaired if its in the warranty.