harisankar95
Beginner Level 4
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10-23-2020 10:14 PM in
Galaxy A
My galaxy A51 ( 3 month old) stoped working today after the update of october yeterday, anybody please help me to know weather i can replace my phone with a new phone through samsung
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6 Comments
Solution
Abhisheksingh
Active Level 6
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10-23-2020 10:32 PM in
Galaxy A
No you don't get replacement only get repair at Samsung service center free of cost if your device is not damaged by liquid.
harisankar95
Beginner Level 4
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10-23-2020 10:36 PM in
Galaxy A
thanks bro, when i connect with the samsung customer care the guy there said they will provide a coupon of the price i had paid for the phone, so i can get another one but he was not certain of that a why i posted here
dj9494
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10-23-2020 10:51 PM in
Galaxy A
did the person asked you to visit service center???
Ehsank
Expert Level 5
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10-23-2020 11:04 PM in
Galaxy A
visit service centre they will first check ur mobile and then decide
harisankar95
Beginner Level 4
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10-23-2020 11:52 PM in
Galaxy A
i called the service centre near me, they give me a slot on this monday and informed that replacement is possible pnly within 14 days of purchase
Solution
tx09
Active Level 5
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10-24-2020 10:03 AM in
Galaxy A
you can't replace but get it repaired if its in the warranty.