Original topic:

recent button automatically pressed many times when I connect the phone to PC

(Topic created on: 1/15/18 4:36 AM)
nath1729
Beginner Level 3
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Galaxy A
i am using samsung A5 2017 model phone ,when I connect the phone to my Laptop while laptop is charging . recent button on my phone keeps activating with any touching it. will it causes any damage to my phone
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admin_
Expert Level 5
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Galaxy A
Thanks for Being a part of Samsung community. We would like to inform you Kindly follow the steps below to resolve your concern :-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.

Be sure to hit ♡ when you find an answer that works for you.
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RAEES786
Beginner Level 2
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Galaxy A
even I have a same problem with my S6 edge but I followed the step nothing changed
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