Original topic:

"picture in picture" mode is not working in instagram

(Topic created on: 07-01-2020 01:48 AM)
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Shubhamsss8273
Active Level 5
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Galaxy A
Hey Everyone,
I have purchased galaxy a51 few days ago and later i found out that "picture in picture" mode is not working for instagram.
While this mode is working great with other apps.
I have an old samsung A5(2017), in which this mode is working perfect with instagram.
So only am i having this issue or is there anyone else ?
"Picture in picture" mode can be tested doing video call along with chatting on same app.
Please help me through this.
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3 Comments
Amank2020
Active Level 6
Galaxy A
works here .... netflix , youtube etc
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Galaxy A
yess! except instagram, it works for every app. So, wud u please tell me if it's working in insta or not ?
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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Kindly be informed Instagram is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support. You can reach to the app developer through email channel go to: Play store > select more option> select installed app> click on read more.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support