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08-02-2021 04:44 PM in
Galaxy AHi,
Sometimes when I use the link to windows feature to cast my phone screen to my pc and use my physical keyboard's numpad to enter numbers to my phone, the numbers won't type at all. But if I turn the numlock off and then start typing numbers then it works. I don't face this problem often. Is anyone else facing this same issue. Please let me know what to do if my numpad is inverted.
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08-02-2021 05:00 PM in
Galaxy A- Mark as New
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08-02-2021 05:07 PM in
Galaxy ANo actually try turning on numlock on physical keyboard and type numbers from numpad on your pc(in any pc software say notepad). You can type numbers then. If you type numbers(in notepad) with numlock turned off you won't be able to. This is the way windows works. But in phone apps sometimes it works the other way around. Sometimes the numbers from numpad won't type when numlock is turned on and other times it works the opposite way.
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08-02-2021 05:12 PM in
Galaxy A- Mark as New
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08-02-2021 05:22 PM in
Galaxy A- Mark as New
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08-02-2021 05:38 PM in
Galaxy AIf thats the case sometimes when I connect the mobile with numlock off and then turn the numlock on then it should work right. But it is not working.
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08-02-2021 05:42 PM in
Galaxy A- Mark as New
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08-06-2021 08:29 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support