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08-16-2020 08:23 PM in
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08-16-2020 09:03 PM in
Galaxy A- Mark as New
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08-16-2020 11:25 PM (Last edited 08-16-2020 11:26 PM ) in
Galaxy A- Mark as New
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08-18-2020 08:40 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
To resolve "Battery drainage" issue kindly follow the given below step:
>>Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
For more information on battery drainage please click on the given link: http://www.samsung.com/in/support/skp/faq/1101689
And to resolve "overheating" issue kindly follow the given link:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-21-2020 08:11 PM in
Galaxy AEvery One UI phone has BIG Battery but still can't give single day backup.
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