Original topic:

quick battery drain and heating

(Topic created on: 08-16-2020 11:25 PM)
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Souravd240
Active Level 6
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Galaxy A
Quick battery drain and heating on my galaxy a50. How to solve this issue?
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13 Comments
ŃąvĘęñ
Active Level 6
Galaxy A
Avoid heavy loaded games installing, Remove unwanted apps, Disable pre-loaded apps, Turn off your mobile data and wifi, Avoid overload charging keep your phone 80% charge a daily usage limit, Clear phone background running apps, Freeup phone memory, still if you have problem then use force stop social media and games, When you need again you can login and use it. This a way to solve heating issues and fast battery draining.
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Anonymous
Not applicable
Galaxy A
bro may you simply update software by using mobile data or wifi which brings software holes over software and create those issues only....proper and recommended process is install software via smart switch or flash device from Samsung service center....if software holes present in software then none of the tricks or tips will helpful
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Samsung_Support5
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Battery drainage" issue kindly follow the given below step:

>>Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory

For more information on battery drainage please click on the given link: http://www.samsung.com/in/support/skp/faq/1101689

 

And to resolve "overheating" issue kindly follow the given link:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Nikhilknp
Active Level 7
Galaxy A
Battery draining is problem for every new Samsung phone. Because of its ONE UI.
Every One UI phone has BIG Battery but still can't give single day backup.
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