Original topic:

pubg problme in my sumsung a505f

(Topic created on: 06-04-2020 04:42 PM)
153 Views
revasiyaovesh23
Beginner Level 2
Options
Galaxy A
After one ui 2 update..When i restart my phone ....n i optimse my phone in device care  .....than i start pubg but  pubg is full zoom n blur ....i cant see anything on display while pubg is runnig.....its update prblm ...plz i want security patch update of this month right now......
0 Likes
4 Comments
Aruninba
Beginner Level 2
Galaxy A
yes.. Samsung a50 Mobile in pubg same problem
0 Likes
revasiyaovesh23
Beginner Level 2
Galaxy A
game booster plus ap download is se ho jaega
0 Likes
Jiyodilse
Active Level 9
Galaxy A
..if u want play pubg with lag free experience then

you should follow this of my conservation ... it will surely help you..

https://r2.community.samsung.com/t5/Galaxy-S/need-tips-to-improve-gaming-performance-in-s9-plus/td-p...
0 Likes
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve this issue kindly follow the given below steps:

 

1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

 

Note :  Check device cache: Settings >Device care >Storage > Clean now.
For a particular application: Settings > Apps > Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage > Clear Cache.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes