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Active Level 6
While playing pubg phone gets heat up and starts to lag . Anyone facing this issue please tell me. After January patch update I'm facing this issue. I hope samsung will fix this bug asap.
10 Comments
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Active Level 6
same here worst mobile to play pubg
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Anonymous
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Samsung ke sabhi phone worst hai Gaming ke liye
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Expert Level 1
same issue. I uninstalled pubg because of lag
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Anonymous
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no 😹
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Anonymous
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You Uninstalled Pubg because your Samsung phone is tatti💩😹 and mine also
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Expert Level 1
Samsung phone is tatti for pubg🤣
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Active Level 6
if u take s20 ultra u face the same problem!!!
but Samsung be like I dont care😅😅😅
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Active Level 7

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the well-being and safety of our employees which led to the delay in response.

 

Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.

  1. Turn off Wi-Fi, GPS, Bluetooth etc: Swipe the notification panel>Turn off Wi-Fi,Bluetooth, and other connectivity features when not using them.
  2. Usage of mobile phone when charging: We recommend you to avoid usage of mobile phone while charging.

 

For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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Beginner Level 2
i bought samsung galaxy a80 in 5th july 2020. while playing pubg its lag. hdr option not available yet.
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