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06-13-2020 10:08 AM in
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06-15-2020 01:08 PM in
Galaxy Ai play no heavy games still I have to charge my phone 3-3.5 times 😀😂😂😂😂
Samsung is tatti
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06-15-2020 01:48 PM in
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06-15-2020 01:58 PM in
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06-15-2020 02:05 PM in
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06-16-2020 01:50 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:
1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.
For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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