Original topic:

pubg Battery Drain

(Topic created on: 06-13-2020 10:08 AM)
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msn678
Active Level 6
Options
Galaxy A
My galaxy A50 battery drains 1 hour pubgplay it draining 21 % is this normal or not? ( SETTINGS SMOOTH AND EXTREME )
Please tell what about yours and its normal or not?
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14 Comments
NitishBadhan
Active Level 7
Galaxy A
my brother has Vivo z1x he plays pubg all day. but he just charge his phone 1.5 times a day. it's battey is 4500 Mah.
i play no heavy games still I have to charge my phone 3-3.5 times 😀😂😂😂😂
Samsung is tatti
msn678
Active Level 6
Galaxy A
i have another one phone Redmi Note 7 pro there is no battery draining. pubg can play very well no draining issue
NitishBadhan
Active Level 7
Galaxy A
good then we'll throw this phone when we'll buy new
msn678
Active Level 6
Galaxy A
🤣🤣🤣
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.

 

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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