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01-31-2020 06:44 PM in
Galaxy A- Mark as New
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01-31-2020 06:47 PM in
Galaxy Ai too faced it on my S10+
after taking backup and reinstallation.. it is working fine now
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01-31-2020 06:51 PM in
Galaxy A- Mark as New
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02-04-2020 09:52 AM in
Galaxy AHi there,
Please follow the below mentioned steps in order to resolve the issue:
> Open the secure folder>>Tap on top 3 corner dots>>Settings>>Auto lock secure folder>>Immediately>>enable it.
> Perform the reset app preferences (Settings > apps > tap on 3 dots (Upper right corner) > reset app preferences)
> If issue still persists, create data backup and reset the device.
For further assistance, register your concern in Samsung members app(click on “+“icon>send feedback>Error report/ Ask Questions)
Regards,
Team Samsung Members