Original topic:

problem with fingerprint after the latest update

(Topic created on: 11-12-2019 09:57 PM)
375 Views
vrdhanyvs
Beginner Level 2
Options
Galaxy A
after the update got installed recently on my A50, it mentioned about improved fingerprint sensor and suggested for re-registering the fingerprints but fingerprint is not working properly now.

please resolve the issue ASAP
11 Comments
sudee1207
Beginner Level 4
Galaxy A
mine too
0 Likes
livinglegend
Beginner Level 2
Galaxy A
same issue
0 Likes
livinglegend
Beginner Level 2
Galaxy A
Please use edges OR Talcon powder on fingers
0 Likes
venkat07
Active Level 1
Galaxy A
same problem
0 Likes
vector
Active Level 5
Galaxy A
but mine working properly
0 Likes
Rajan5436
Active Level 2
Galaxy A
Same problem here... It is not working once it reaches 41%... This is ridiculous
0 Likes
sandy92
Beginner Level 2
Galaxy A
same
0 Likes
sandy92
Beginner Level 2
Galaxy A
no solution so far.. this is outrageous.
0 Likes
Rajan5436
Active Level 2
Galaxy A
I got it registered and it wasn't easy at all. It took several attempts of cleaning the sensor with tissue paper and clothes. It is not accurate as it gives a message to cover the sensor with my fingers even though I already covered it fully. Sometimes it doesn't even bother if some part of the sensor is not covered.
0 Likes