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03-04-2020 07:34 AM in
Galaxy A- Mark as New
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03-04-2020 07:50 AM in
Galaxy Awhen something crashes always have a backup
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03-04-2020 07:54 AM in
Galaxy A- Mark as New
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03-04-2020 09:08 AM in
Galaxy Athen try using camera
if it's working then you can reboot it normally if not please visit nearby Samsung service center
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03-04-2020 10:53 AM in
Galaxy AIf you have similar model around, get camera apk from another phone and try to re-install (overwrite) in yours.
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03-06-2020 02:50 PM in
Galaxy AHi there,
In order to examine the issue occurring in your device, kindly send us the error log files using Samsung member application by following below mentioned path-
Open Samsung member app>click on “+“icon>send feedback>Error reports>attach log file.
Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Regards,
Team Samsung Members
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04-05-2020 10:45 PM in
Galaxy Ahey. I had the same issue. What worked for me is:
- Power off your phone
- When powered off, hold both power on + volume up until the samsung galaxy a51 logo appears.
- Now you should be in android recovery.
- By pressing volume up and down, select "wipe cache partition" (select by power on button)
- Select "yes"
- Select "reboot now"
That should do the trick, worked for me. Hope it will work for u. Good luck
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05-22-2020 08:52 PM in
Galaxy ANone of the tricks are working. Was very excited to buy but now very disappointed as camera stopped working just 1 month later
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05-25-2020 01:31 AM in
Galaxy AI have the same problem, I'm very disappointed with my new a51.
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05-25-2020 01:34 AM in
Galaxy AI ain't the problem report to sumsung members. I will wait for caple of days to their prompt respond after that I will publish this problem to my social media network !!
Tik tok ....