poor sound quality after update. Is any Genius there to solve problem

[AbulFathima]

After last update samsung A30 sound quality was very poor.

Is any solution here from any G?

[Samsung_Support1]

Hi there,

Please perform the following steps to resolve the issue:

1- Perform Interactive checks through Samsung Members app (Samsung Member > Get Help > Interactive checks > speaker).

2- Check the mentioned issue in safe mode.

3- Check for the latest device O/S (Scroll down Notification panel > Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members