Original topic:

playstore stopped

(Topic created on: 11-19-2017 12:34 PM)
180 Views
MasterM6
Active Level 5
Options
Galaxy A
any solution for playstore keeps saying its stop while downloading anything.
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8 Comments
admin_
Expert Level 5
Galaxy A
Thanks for Being a part of Samsung community. Would like to tell you Kindly follow the steps below to resolve your concern :-
1) Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
2) Kindly go to apps >> Settings >> Apps >> Tap on three dots >> Show system apps >> Google play store >> Storage >> Clear data and cache.
3) Please run your device in safe mode.
4) Please do reset your device on factory mode after taking the data backup Via Smart switch.
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Marzia
Active Level 1
Galaxy A
my playstore is not opening
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Marzia
Active Level 1
Galaxy A
plz reply me...fast cz ....i need to opn it
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MasterM6
Active Level 5
Galaxy A
clear ur cache and restart ur phone
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Marzia
Active Level 1
Galaxy A
i did
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Marzia
Active Level 1
Galaxy A
but nothing happened
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Marzia
Active Level 1
Galaxy A
but nothing happened
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MasterM6
Active Level 5
Galaxy A
then reset ur device that might help
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