Original topic:

overheats

(Topic created on: 08-11-2020 07:38 PM)
74 Views
fiend
Active Level 3
Options
Galaxy A
My device galaxy a50 heats up too much on opening of any app and also when I am not using it and all background apps are closed ....
Can anyone provide solution to this problem? 
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9 Comments
Arunsingh99
Active Level 6
Galaxy A
the solution for this to reinstall software from service center.
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Ehsank
Expert Level 5
Galaxy A
go to safemode and check in this mode not such issue then problem with your 3rd party apps
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fiend
Active Level 3
Galaxy A
tried this but same problem occurs
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Galaxy A
Well must be after updating July security patch?
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fiend
Active Level 3
Galaxy A
yes
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Galaxy A
Try factory reset , next time when theres new update , use Smart Switch to update , there will be no bugs .
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iamrohitkm
Expert Level 5
Galaxy A
Factory reset.
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Ehsank
Expert Level 5
Galaxy A
then visit service centre
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Samsung_Support5
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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