Original topic:

otg not working

(Topic created on: 09-14-2020 11:57 PM)
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RATHERJAMSHEED
Active Level 7
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Galaxy A
Does galaxy  A50 supports  otg. 
My a50 otg doesn't work., any solution 
Thanks
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4 Comments
Galaxy A
It supports OTG.
try another OTG....some OTG don't work with different mobile
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Ehsank
Expert Level 5
Galaxy A
yes it supported
but now a days otg is depends on compatibility, so buy which supported your device.
if you buy off line stores then check at the same time
and if online then check is there mentioned your device name or atleast mentioned like " supported all type c devices " then only buy
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Anonymous
Not applicable
Galaxy A
Same otg worked before? If yes then try some basic steps.

1. Go to settings then apps.. System apps and search for USB settings then clear data of it.

2. Restart mobile in safe mode and check there.

If you are trying new otg then it might not compatible check with other.
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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Try different OTG with your device and check by other pen drive.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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