Original topic:

one ui 2.0 battery draining

(Topic created on: 05-28-2020 06:19 PM)
144 Views
deepakpalanisamy
Active Level 1
Options
Galaxy A
After one UI 2.o update I am getting so much battery drain before update I am getting 7 hours battery life after 2.0 I am getting just 4 to 5 hour battery life help me
3 Comments
thakur1996
Active Level 3
Galaxy A
which device you have?
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Galaxy A
a50
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.

 

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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