Original topic:

new update for galaxy store

(Topic created on: 03-08-2019 11:47 PM)
125 Views
ashan98SL
Active Level 6
Options
Galaxy A
It downloads 2 times .i don't know why. 
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8 Comments
aniketvyas102
Active Level 3
Galaxy A
did you install it via an apk?
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ashan98SL
Active Level 6
Galaxy A
no
0 Likes
Bulbultanwar
Beginner Level 2
Galaxy A
hi
0 Likes
ashan98SL
Active Level 6
Galaxy A
hello
0 Likes
kushal
Active Level 9
Galaxy A
yeaahh it's more good now
0 Likes
Galaxy A
that's good
0 Likes
sourav1998
Active Level 8
Galaxy A
I don't get galaxy store app in my j7nxt device
0 Likes
admin_
Expert Level 5
Galaxy A
Thanks for being with Samsung and sharing your concern. We apologize for the inconvenience caused to you. Kindly follow the below steps to overcome the issue:
1. Navigate to the Setting>> Apps>> Three dots on the right top>> Reset app preferences.
2. Navigate to the Setting>> General management>> Reset>> Reset setting.
3. Kindly run your device in Safe Mode (While restarting handset when Samsung logo appear-long press volume down key until phone get on-check for few hours).
If issue still persists, the relevant department will serve you better. Kindly share your concern using Samsung member application i.e. Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports. For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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