Original topic:

network problems

(Topic created on: 08-10-2020 12:43 AM)
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sachin7575
Active Level 4
Options
Galaxy A
Jio network stability is not proper in A71,also in some more models,but in oppo & realm is good in indoor, Samsung has to stabilize the antana capacity.
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10 Comments
veer
Expert Level 5
Galaxy A
your bro network issueed faced all midrange mobile wait for update samung defently slove this issue and also send feeback to Samsung via member app
sachin7575
Active Level 4
Galaxy A
maybe bro
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veer
Expert Level 5
Galaxy A
because m30s last 8 month suffered network issues finally samsung sloved this july update wait defently slove next update bro
sachin7575
Active Level 4
Galaxy A
really bro ??
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veer
Expert Level 5
Galaxy A
yes really brother i am also using m30s phone my experience share with you
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sachin7575
Active Level 4
Galaxy A
great.. thnx Bro ♥️
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surendraKT
Active Level 4
Galaxy A
plz use jio SIM in first sim slot and switch on "data roaming" you can also try LTE mode in network mode
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Anonymous
Not applicable
Galaxy A
Yes A71 has network issue
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve network issue please follow below given steps:-


1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).


2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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