Original topic:

network problem

(Topic created on: 04-29-2020 12:41 PM)
234 Views
VSDhiman
Active Level 7
Options
Galaxy A
Too much network problem with a30 phone. Rubbish phone.
4 Comments
hedgehog
Expert Level 5
Galaxy A
reset network settings once
what kind of network problem please specify
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VSDhiman
Active Level 7
Galaxy A
poor signal strength
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hedgehog
Expert Level 5
Galaxy A
reset network settings and reset router wifi
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Samsung_Support4
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


We apolozise for your inconvenience. Please perform the below mentioned steps to resolve the issue:

 

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

 

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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