network issues after one ui 2 update

[binilkp130498]

After the recent pne ui update the network coverage for my jio sim has gone down to zero from a situation where i used to have upto 4mbps download speed. Anyone else facing the same issues. Anyone know any solutions?

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[sudarshan24]

Even i am facing the same problem. in other devices my jio network is working awesome. but in samsung its not.