Original topic:

network issue in Samsung

(Topic created on: 07-22-2020 10:51 PM)
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SS1980
Beginner Level 2
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Galaxy A
Why Samsung a6, a8 plus and j1 mini show airtel low network signal and bad internet speed while at same location iPhone 5 working fine
2 Comments
crngv
Active Level 5
Galaxy A
It's due to the built in modem. That's the key difference between mid range and flagship phone.

There are many standards ranging from LTE A to LTE 6 CAT 6. Each standard has its own network speeds.

For instance CAT 6 supports 300 mbps whereas the LTE A can support downloads upto a speed of 42.2 mbps.

Whenever, trying to buy a phone check out bandwidth specs.

Motorola is the pioneer here. If you check out their internet specs, they always gauge their phones with high internet speeds.
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cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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