Original topic:

network issue in Samsung Galaxy A50

(Topic created on: 09-20-2020 04:59 PM)
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pnarasimha
Active Level 6
Options
Galaxy A
Hi, I have network issues in my Samsung Galaxy A50. Is anyone has same issue. Please provide me any solution or work around.
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6 Comments
veer
Expert Level 5
Galaxy A
reset onetime you network than try
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Ehsank
Expert Level 5
Galaxy A
go to settings >general Management >reset>reset network >restart your device then check
Anonymous
Not applicable
Galaxy A
Which sim?
Reset network settings once.. Check same sim in different devices.. If issue with only A50 maybe software glitch better visit service center for reflashing software.
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pnarasimha
Active Level 6
Galaxy A
same sim is working fine in another device. only issue with this device
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Sanskar
Expert Level 2
Galaxy A
today morning?
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve network issue please follow below given steps:-


1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).


2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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