Original topic:

my phone reboot alone

(Topic created on: 10-18-2020 10:57 PM)
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Joedu93
Active Level 1
Options
Galaxy A
Hello everyone,  how fix this problem my phone reboot alone it make it 2 times today and 1 time last week.  That it's after updating 
 Before updates it reboot 2-3 time per day I had restored and doing all updates 
 I have Galaxy A50s 6 months ago 

Please English English it's not my first language 

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7 Comments
Ehsank
Expert Level 5
Galaxy A
do these steps and lets see

Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
2. go to safemode and observe is there same issue in safemode too
if not then problem may due to other downloaded apps
and if same issue in safemode then try to visit service centre and get reinstall your software update

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Keep in mind that in this mode only inbuilt system app will work
Joedu93
Active Level 1
Galaxy A
thx i will try and give you feedback
sumati
Beginner Level 2
Galaxy A
hello
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GRVG
Active Level 3
Galaxy A
is your device is a50s and running 2.0, then sorry you have to wait for next update, this 2.0 is not good.
Joedu93
Active Level 1
Galaxy A
thanks! but what is 2.0?
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GRVG
Active Level 3
Galaxy A
2.0 is version of one ui
Samsung_Support3
Moderator
Moderator
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Galaxy A

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