Original topic:

my phone keeps freezing and crashing

(Topic created on: 10-26-2020 07:00 AM)
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37Degrees
Beginner Level 2
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Galaxy A
My phone (A50) is having this issue for the last 2 months. As soon as the CPU usage increases, my phone gets frozen and restarts multiple times. Soletimes it'll go on for an hour. I formatted, hard reset and even went on safe mode and the result is the same. Any help would be great!
2 Comments
zikozuuz
Active Level 9
Galaxy A
thats the problem with A series . they are midranged phones and thus they have the issues you mentioned
try to delete all unecessary apps then disable all useless system apps make sure you optimise your device daily
and stop all features that you dont use..it will work
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Samsung_specialist
Community Manager
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Galaxy A

Hi there,

Try to clear some memory and close running apps. If already formated and still the same, please bring the device to the service center.

Hope that helps!

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