shahriar18
Beginner Level 4

looks like many others are having this same problem that their A50 is not running games as smooth as before. this happened after the last software update

(.version A505FDDU5BTL1 / A505FOJM5BUA1 / A505FXXU5BTK5 .security patch level: December 1, 2020)

basically all games are laggy now.

how can i fix this?

is it fixable or it's something intentional by samsung to force user to buy the new upcoming series?

5 Comments
Ehsank
try these steps

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.
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i should say a full factory reset didn't do any good either.

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just do these and lets observe
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nope, didn't work

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Samsung_Support1
Moderator
Moderator

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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