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Original topic:

loudspeaker issue

(Topic created on: 10-08-2020 09:37 AM)
145 Views
Mooses10
Active Level 1
Options
Galaxy A
Dear community,
I'm having an issue with my Samsung A 71's loudspeaker.The loudspeaker works fine but whenever I turn the  loudspeaker on for receiving calls, I can hear the other person clearly, but the other person can not hear me at all. Please guide me regarding this
Best regards
7 Comments
Yillié
Active Level 6
Galaxy A
it might be an issue with the microphone. Try recording your voice using the voice recorder app and then play it to see if you can hear yourself.
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Mooses10
Active Level 1
Galaxy A
I can hear my voice on the recording app but on a phone call the other person can not hear me
0 Likes
Yillié
Active Level 6
Galaxy A
Connect a handsfree to you phone and see if the other person can hear you then.
Also check that you haven't accidentally muted your mic during calls.
Nawab_khan
Active Level 6
Galaxy A
1) check bottom Mic..it may be blocked

2) Reset your phone.. dont forget to back up your data before resetting.

3) update your phone if it is not updated

4) Reflash your phone..

it may be a hardware problem and in that case mic is to replaced.
0 Likes
Nawab_khan
Active Level 6
Galaxy A
Is Mic working during video recording?
0 Likes
hey123
Active Level 1
Galaxy A
hey bro!
Issue is simple just clear second microphone hole.
that is may be located on top .
I'm sure problem will be solved
0 Likes
Nawab_khan
Active Level 6
Galaxy A
you are referring to noise cancellation microphone.
0 Likes